Thursday, March 24, 2016

Reality of BPO


There are many boys and girls who are working in call center after Btech. Because they didn't get placement from college and not getting job in their own field. One of my neighbors who took a loan from bank to to Btech. He couldn't get placement from college. So, he had to move to Delhi. Firstly he tried a lot to get job in his own field, but when he failed; he had to work in call center. His salary is very low Rs8000/month. Now he use to say that doing Btech is waste of money and time. There are many boys and girls who are facing the same situation. Not only Btech, but the students from every field are in the same category. The big problem is how will they manage lodging, fooding, family and even they have to give money to bank also. 
Companies give lower salary to employees specially BPO companies, because they know that there are big unemployment here. Hundreds of new candidates visit their companies for interview daily and number of candidates leave the job every month. They hire candidates from every field like 12th, graduation, BBA, BCA, Btech, MBA etc. They have requirement of employees so they do so. They select candidates on basis of communication skill and personality and nothing els. It doesn't matter which degree you have. The number of BPO companies are increasing day by day. Outsourcing is better than advertising. The big companies are investing less on advertisement and more in outsourcing. They give contract or project to BPO companies. BPO companies sell products and services by direct calling to targeted customers and it is more profitable. 

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